Start with the case

Tell us what needs to be handled.

Complete the free structured intake first. It gives BKKFIX enough facts to confirm whether we can take the case, what we can manage and the next step.

Start with the form. Then speak to a person.

How we continue after review

  1. Case checkTell us what you need and the facts we should review
  2. Human responseA BKKFIX case coordinator confirms whether we can help and the next step
  3. Secure documentsOnly if needed, we send a separate secure upload link

Do not send passport files to an unverified account.

Why the intake comes first

Less back-and-forth. A cleaner human review.

Messenger is the communication layer, not the place where the entire case should be reconstructed from scattered photos and voice notes.